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Refund & Cancellation Policy

Thank you for choosing dotadvertisement's app and subscription services. We are committed to providing you with exceptional experiences and value. However, we understand that circumstances may arise requiring refunds or subscription cancellations. Please review the following policy regarding refunds and cancellations:

Subscription Refunds:

Eligibility for Refund: We offer a refund within 14 days of the initial subscription purchase. To be eligible for a refund, the following criteria must be met:

Refund Process: To request a refund, please contact our customer support team at [email protected] or call us at 0522-4343708. Kindly provide your subscription details and the reason for the refund request. Refunds will be issued using the same payment method utilized for the initial purchase.

Subscription Cancellations:

Cancellation Policy: You retain the right to cancel your subscription at any time. If you choose to cancel after the initial 14-day refund window, your subscription will remain active until the conclusion of the present billing cycle.

Cancellation Process:: To cancel your subscription, please adhere to these steps.

Image and Template Usage:

Image and Template Access: During the subscription period, you enjoy access to the specified number of images and templates corresponding to your selected subscription plan. These images and templates can be employed for commercial or personal purposes as per the terms and conditions

Post-Cancellation Access:: Following the cancellation of your subscription, you will maintain access to the images and templates until the conclusion of the existing billing cycle. Subsequently, you will no longer be able to access the images and templates available through the subscription..

Contact Information:

For refund requests, cancellations, general inquiries, or assistance, please contact our customer support team at [email protected] or call us at 0522-4343708. Please bear in mind that this policy is subject to revisions without prior notice. It is your responsibility to periodically review the policy for any updates. By continuing to utilize our app and subscription services, you consent to complying with the stipulations outlined in this Refund & Cancellation Policy. Last updated: August 7, 2023

Contact: 0522-4343708
[email protected]